Return & Refund Policy
📦 Enjoy a 15-Day Easy Return Policy!
🔄 15-Day Easy Return | 100% Genuine Component Guarantee | No Questions Asked Returns
At SEMINEST, we are committed to providing high-quality, 100% genuine electronic components. We stand by the authenticity of our products and offer a 15-day return & refund policy to ensure customer satisfaction. If you receive a defective or incorrect product, we will replace or refund it – no questions asked!
🔄# Eligibility for Returns & Refunds
We accept returns and refunds under the following conditions:
✅ Defective Products – If the product is not functioning as expected due to a manufacturing defect.
✅ Wrong Items Received – If you receive an incorrect product different from your order.
✅ Damaged During Shipping – If the product arrives broken, physically damaged, or non-working.
✅ 100% Genuine Guarantee – If you suspect the received product is not genuine, you are eligible for a return.
✅ No Questions Asked Return – If you are dissatisfied for any reason related to quality, you can return it within 15 days of delivery.
🚫 Non-Returnable Items:
- Products that are used, modified, or damaged after delivery.
- Custom or special-order products specifically procured for you.
- Items returned after 15 days from the delivery date.
📋# How to Initiate a Return Request?
To request a return, please follow these steps:
1️⃣ Inspect Your Order: Check your package immediately after receiving it.
2️⃣ Contact Us: Email support@seminest.in or call +91 6375729997 within 15 days of receiving your order.
3️⃣ Provide Details:
- SEMINEST Order Number
- Product Images (showing defects, labels, packaging)
- Detailed Issue Description
4️⃣ Return Approval: Once our team verifies your request, we will guide you on the return process.
5️⃣ Send the Item Back: Securely pack the product and ship it to our return address.
6️⃣ Receive a Refund or Replacement: After inspection, we will issue a refund or send a replacement as per your choice.
💰# Refund Process & Timelines
Once your return is received and inspected, the refund will be processed as follows:
✅ Full Refund – If your return is approved, the amount will be credited back to your original payment method.
✅ Refund Timeframe: 7-10 business days after the return is received and verified.
✅ Replacement Option: Instead of a refund, you may opt for a replacement of the same or equivalent product.
🚫 Refunds Will NOT Be Processed If:
- The return is made without prior approval.
- The product is damaged, used, or missing original packaging.
- The return request is submitted after 15 days of delivery.
🚛# Shipping & Return Costs
🔹 For Quality Issues (Defective, Wrong Item, Damaged in Transit):
- SEMINEST will bear the return shipping cost.
- A prepaid shipping label will be provided if applicable.
🔹 For Customer-Initiated Returns (No Issue with Product):
- The customer is responsible for return shipping costs.
- Original shipping charges will not be refunded.
❌# Lost or Delayed Packages
In case your order is lost in transit, SEMINEST will:
- Fully refund your order after confirmation from the courier partner.
- Provide support for tracking and resolution.
However, SEMINEST is not responsible for delays caused by:
- Extreme weather conditions
- Customs clearance hold-ups
- Strikes, protests, or unforeseen disasters
📌# No-Questions-Asked Return Guarantee
We believe in providing a risk-free shopping experience! If you feel dissatisfied with the product, even if there is no defect, you can return it within 15 days – no questions asked!
🔹 100% Genuine Guarantee – If you suspect counterfeit components, we will replace or refund the product immediately.
🔹 Customer Satisfaction First – Your trust is our priority, and we ensure a hassle-free return experience.
📞# Need Help? Contact Us!
If you have any questions regarding returns or refunds, please reach out to us:
📧 Email: support@seminest.in
📞 Phone: +91 6375729997, +91 9461785001, +91 6377371613
📍 Address: Nigam Nagar, Chandkheda, Ahmedabad, Gujarat 382424